Privacy Policy

Your privacy and family data security are our top priorities

Last updated: January 2024

Overview

calndr ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our co-parenting calendar mobile application and related services.

We understand that co-parenting coordination involves sensitive family information, and we take extraordinary measures to ensure your data remains private, secure, and accessible only to your designated family members.

SMS Messaging Privacy

If you opt in to receive SMS messages from calndr, we process certain information to deliver and manage those messages in accordance with this Privacy Policy.

What We Collect

  • Phone number used to enroll in SMS updates
  • Message metadata (timestamps, delivery status, carrier information)
  • Message content for transactional notices (e.g., verification codes) when required to provide the service

How We Use SMS Data

  • Provide transactional updates related to your account and app activity
  • Send service notifications and, where permitted, promotional messages
  • Improve delivery performance and prevent abuse or fraud

Your Choices

  • Opt-out at any time by replying STOP. You will receive a confirmation message.
  • Reply HELP for assistance, or contact support.
  • Message frequency may vary. Message and data rates may apply.

Sharing & Disclosure

  • We may share limited SMS data with telecommunications providers and messaging vendors solely to deliver messages. These providers are bound by confidentiality obligations.
  • Carriers are not liable for delayed or undelivered messages.
  • We do not sell your phone number or SMS data.

Retention

  • We retain SMS enrollment status while you are opted in.
  • Message metadata may be retained for up to 24 months for compliance, fraud prevention, and troubleshooting.
  • You can request deletion consistent with applicable law and our data retention policy.

To manage your SMS preferences or to exercise privacy rights related to SMS, reply STOP to opt out, HELP for help, or contact our team at  support@calndr.club.

Data Security & Encryption

🔒 Your Data is Protected

  • All traffic is encrypted in transit using industry-standard TLS/SSL protocols
  • All data is encrypted in our database using AES-256 encryption at rest
  • Data is scoped at the family level - only authorized family members can access your information
  • Zero third-party data sharing - we never sell or share your personal information

Information We Collect

Personal Information

  • Account information (name, email address, phone number)
  • Profile information for family members
  • Calendar events and scheduling data
  • Communication history within the app
  • Custody schedules and arrangements
  • Child-related information (names, ages, preferences)

Technical Information

  • Device information (iOS version, device model)
  • App usage analytics and performance metrics
  • Crash reports and error logs
  • IP address and general location data
  • App preferences and settings

How We Use Your Information

We use your information exclusively for the following purposes:

  • Service Delivery: To provide and maintain the co-parenting calendar functionality
  • Family Coordination: To enable schedule sharing and communication between authorized family members
  • Quality Assurance: To improve app performance, fix bugs, and enhance user experience
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Security: To protect against fraud, abuse, and unauthorized access
  • Legal Compliance: To comply with applicable laws and regulations

Data Sharing & Disclosure

🛡️ We Do NOT Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties. Your family data stays within your designated family circle.

Limited Exceptions

We may disclose your information only in the following limited circumstances:

  • Legal Requirements: When required by law, court order, or government regulation
  • Safety Concerns: To protect the safety of children or prevent harm
  • Service Providers: To trusted partners who assist in app operation (under strict confidentiality agreements)
  • Business Transfer: In the unlikely event of a merger or acquisition (with continued privacy protections)

Family-Level Data Access

calndr is designed with family privacy in mind:

  • Only invited family members can access your shared calendar
  • You control who can view and edit different types of information
  • Each family operates as an isolated data environment
  • Children's information is protected with additional safeguards
  • You can revoke access from family members at any time

Data Retention

We retain your information only as long as necessary:

  • Active account data is retained while your account remains active
  • Calendar history is maintained for up to 7 years for reference purposes
  • Technical logs are automatically deleted after 90 days
  • Deleted accounts are permanently removed within 30 days
  • You can request immediate data deletion at any time

Your Privacy Rights

You Have the Right To:

  • Access: Request a copy of your personal data
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Restrict: Limit how we process your information
  • Object: Opt out of certain data processing activities

To exercise these rights, contact us at privacy@calndr.app or through the app settings.

Children's Privacy

We take special care to protect children's information:

  • We comply with COPPA (Children's Online Privacy Protection Act)
  • Parental consent is required for children under 13
  • Children's data is subject to enhanced security measures
  • Parents can review and delete their children's information
  • We never use children's data for marketing purposes

International Data Transfers

Your data may be processed in countries other than your residence. We ensure adequate protection through:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions where applicable
  • Certification under recognized privacy frameworks
  • Encryption and security measures that meet international standards

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes:

  • We'll notify you through the app and by email
  • We'll update the "Last Updated" date
  • Significant changes will require your consent
  • You can always access the current version in the app

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@calndr.app
  • Support: support@calndr.app
  • Mailing Address: calndr Privacy Team, [Company Address]
  • Response Time: We respond to privacy inquiries within 72 hours

Regulatory Compliance

This Privacy Policy complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)
  • Apple App Store Privacy Guidelines
  • Family Educational Rights and Privacy Act (FERPA) principles

Your Trust Matters

At calndr, we believe that trust is the foundation of successful co-parenting. We're committed to earning and maintaining your trust through transparent, secure, and responsible handling of your family's information.